‎Frequently Asked Questions

Do you have a physical store? Currently, we are an online-only boutique. This allows us to offer the best quality products at competitive prices and ship directly to you.

How can I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to check the status of your delivery.

What is your return policy? Due to the nature of our products, all sales are final. Please review our full policy page for detailed information on returns and exchanges.

How do I care for my extensions? We recommend using sulfate-free products and minimizing heat styling. A detailed care guide is provided with each purchase to ensure the longevity and beauty of your extensions.

For more information on our policies, click here